Information from Toronto Public Health
Learn about Toronto’s response to COVID-19. Toronto Public Health does not provide COVID-19 testing. Please call your health care provider before visiting. You can also access a link to the Ministry of Health’s Online Self-Assessment on this site. It also provides updates on most recent Toronto COVID-19 cases, a fact sheet on how to self-isolate, the most up to date statements from Toronto Medical Officer of Health and much more including advice for travellers returning home and information on symptoms.
Toronto Public Health Hotline
Monday to Friday
8:30 a.m. – 8 p.m.
(closed on statutory holidays)
Saturday and Sunday:
10 a.m. – 6 p.m.
Translation is available in many languages.
Information from Ontario’s Ministry of Health and Long Term Care
Learn about what Ontario’s Ministry of Health is doing to help keep Ontarians safe during the Coronavirus (COVID-19) health crisis. Find out how to protect yourself, what to do if you’re sick after you travel and how to recognize possible symptoms. The site is updated twice at 10:30 a.m. and at 5:30 p.m. E.T. daily in 30 languages. The Ministry of Health’s Online Self-Assessment is located here. It also includes traveller information (especially those returning from affected areas) statements and government news releases on COVID-19 among other important resources.
Information from the Government of Ontario and the Public Health Agency of Canada
Learn about Canada’s response to COVID-19. The site offers national information on confirmed cases, travel advice (including notices, assisted departures and collaborations with provinces and territories), tips on being prepared (i.e. prescriptions, essentials), symptoms and diagnosis. The site also includes user friendly printable and downloadable resources on COVID-19.
Learn up to date information from the Government of Canada Travel & Tourism site. An official Global Travel Advisory is in effect: AVOID non-essential travel outside Canada until further notice due to COVID-19. AVOID all cruise ship travel due to COVID-19.
For medical advice, you may contact Telehealth Ontario, a free, confidential service. A Registered Nurse will take your call 24 hours a day, seven days a week.
Toll-free: TTY: 1-866-797-0007
Telehealth Ontario is only offered over the phone. Email advice is not available.
Are you trying to help get your loved one HOME?
Canadians requiring emergency consular assistance can call the 24/7 Emergency Watch and Response Centre in Ottawa at 1-613-996-8885 (collect calls are accepted where available) or e-mail: firstname.lastname@example.org